BOOK AN APPOINTMENT

Stacey-jane Matthews

 

Contact number -

07763861214

 

Email- mirrorimagehair@hotmail.com

STUDIO LOCATION

You can find me at-

5 Denton Drive

Marston Moretaine
Bedfordshire, MK43 0NA 

 

Parking is available on the road next to the house. Please do not park on the drive.
Please text me on arrival and await my response. Once I've let you know the studio is ready for you, please knock on the grey door with a black car parked directly in front.

Deposits and Cancellations

 

For new clients, a deposit of £30 is required on the consultation appointment. Throughout December this applies to all clients. Deposits are non-refundable but they are transferable. If you need to move your appointment to another date, please give me at least 48 hours notice then I can move your deposit to your new appointment. Cancellations under 48 hours will result in loosing your deposit and not able to book a new appointment without paying a new deposit. 

 

Cancellations under 48 hours’ notice will result in a 30% charge of your service total. Under 24 hours’ will result in a 60% charge of your service total. No new appointments can be made until the cancellation fee has been paid. No shows will require full payment of the missed appointment before you can re-book.

 

Lateness

I pride myself on giving a professional service and time keeping plays a massive part in this. I book the correct times out for each service, if I don’t have that amount of time, the outcome of your hair will not be up to a standard I am happy with. Please leave in plenty of time for your appointment. If you’re 10 minutes late then appreciate that will be deducted out of your appointment time. If you arrive more than 10 minutes late, we will have to reschedule your appointment with a cancellation fee. This is to ensure I have time to give you the best service and so I’m not late for other clients throughout the day. Thank you for your understanding and continued support.

DIRECT EMAIL FOR ENQUIRIES

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